Director of Catering
Located in the nation's first skyscraper, Loews Philadelphia Hotel combines living history with warm sophistication.
The city's expanding skyline, vibrant arts scene and diverse atmosphere have transformed our neighborhood into a cultural destination.
Welcome to Where History Meets Modern Day.
Who We Are:
Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada.
Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their uniquely local community in order to curate exciting, approachable and local travel experiences for guests.
What We're Looking For:
Loews Hotels & Co seeks a Catering expert who can lead the charge on actively selling and servicing Catering business as well as developing best in class strategies to effectively grow Catering business in the market and increase exposure.
The Director of Catering is an experienced senior level, highly visible role that is integral to the success of the Meetings & Events team.
Who You Are:
A Catering champion who is comfortable taking the lead and thinking outside of the box Relationship builder with a dynamic approach to developing connections Collaborator who excels in an exciting, ever-evolving environment Forward thinker with an analytical approach to drive positive results An entrepreneur at heart who excels in an exciting, ever-evolving environment Effective communicator, collaborator and team player What You'll Be Doing:
Promptly reply to incoming leads Personally prospect and sell local Catering business and coordinate the sales efforts of all Catering Sales Managers Develop a customized Site Visit experience to support in converting business Plan, coordinate and service all booked Catering events Implement training for all Catering Managers Develop annual Catering Sales strategy to retain and grow Catering business which may include special promotions to grow specific segments, sales blitzes, etc.
Host, or participate, in local events to attract new business Analyze Catering sales performance and financial results to further refine the hotel's Catering sales strategy Work with the Loews Hotels Brand team and Corporate Catering Director to develop creative Sales and Marketing opportunities Collaborate with F&B Team to establish creative Wedding Packages, Catering specialty menus, etc.
Research the competitive catering environment to define potential sources of Catering business and to determine strengths and weaknesses of competitors Partners with Brand and PR Team to maintain and optimize 3rd party website presence Assist with research and preparation of yearly Catering budget Direct and assist Catering Managers in setting annual personal objectives and goals Block space effectively in Delphi to maximize potential revenues, following business review and space release policies on property Distribute all necessary documents, including Banquet Event Orders and resumes, to all appropriate hotel departments to facilitate efficient operations Accurately forecast group's anticipated revenue spend Schedules and coordinates pre-convention and post-convention meetings when required Discuss group's plans for future events, encouraging rebooking Responsible for soliciting client's for feedback on Meeting Planner Survey and developing a plan to increase return of Surveys Partners with Financial Service Center to ensure all aspects of credit and billing process are fulfilled Attend all meetings as appropriate:
Staff, Department, Resume Review and BEO Meeting, etc.
Works on special projects as assigned by Director of Meetings and Events All other duties as assigned Your Experience Includes:
Minimum six years Catering Sales experience in a full-service hotel environment with proven success Certified Meeting Planner, Certified Professional in Catering and Events, or similar Designation strongly preferred Extensive knowledge of all hotel support departments Delphi experience preferred Diagram Writing Software experience, such as Social Tables, preferred Property Management System knowledge preferred Proficient in Microsoft Office Suite Able to work a flexible schedule including weekends and holidays What We Offer:
This is a bonus eligible position Competitive health & wellness benefits, 401(K) & company match Hybrid remote-eligible work policy Paid Sick Days, Vacation, and Holidays Training & Development opportunities, career growth Tuition Reimbursement Employee Hotel Rates Other discounts and more Reports to:
Director of Meetings & Events Recommended Skills Billing Catering Activity And Reception Organisation Communication Finance Forecasting Interpersonal Skills Estimated Salary: $20 to $28 per hour based on qualifications.
The city's expanding skyline, vibrant arts scene and diverse atmosphere have transformed our neighborhood into a cultural destination.
Welcome to Where History Meets Modern Day.
Who We Are:
Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada.
Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their uniquely local community in order to curate exciting, approachable and local travel experiences for guests.
What We're Looking For:
Loews Hotels & Co seeks a Catering expert who can lead the charge on actively selling and servicing Catering business as well as developing best in class strategies to effectively grow Catering business in the market and increase exposure.
The Director of Catering is an experienced senior level, highly visible role that is integral to the success of the Meetings & Events team.
Who You Are:
A Catering champion who is comfortable taking the lead and thinking outside of the box Relationship builder with a dynamic approach to developing connections Collaborator who excels in an exciting, ever-evolving environment Forward thinker with an analytical approach to drive positive results An entrepreneur at heart who excels in an exciting, ever-evolving environment Effective communicator, collaborator and team player What You'll Be Doing:
Promptly reply to incoming leads Personally prospect and sell local Catering business and coordinate the sales efforts of all Catering Sales Managers Develop a customized Site Visit experience to support in converting business Plan, coordinate and service all booked Catering events Implement training for all Catering Managers Develop annual Catering Sales strategy to retain and grow Catering business which may include special promotions to grow specific segments, sales blitzes, etc.
Host, or participate, in local events to attract new business Analyze Catering sales performance and financial results to further refine the hotel's Catering sales strategy Work with the Loews Hotels Brand team and Corporate Catering Director to develop creative Sales and Marketing opportunities Collaborate with F&B Team to establish creative Wedding Packages, Catering specialty menus, etc.
Research the competitive catering environment to define potential sources of Catering business and to determine strengths and weaknesses of competitors Partners with Brand and PR Team to maintain and optimize 3rd party website presence Assist with research and preparation of yearly Catering budget Direct and assist Catering Managers in setting annual personal objectives and goals Block space effectively in Delphi to maximize potential revenues, following business review and space release policies on property Distribute all necessary documents, including Banquet Event Orders and resumes, to all appropriate hotel departments to facilitate efficient operations Accurately forecast group's anticipated revenue spend Schedules and coordinates pre-convention and post-convention meetings when required Discuss group's plans for future events, encouraging rebooking Responsible for soliciting client's for feedback on Meeting Planner Survey and developing a plan to increase return of Surveys Partners with Financial Service Center to ensure all aspects of credit and billing process are fulfilled Attend all meetings as appropriate:
Staff, Department, Resume Review and BEO Meeting, etc.
Works on special projects as assigned by Director of Meetings and Events All other duties as assigned Your Experience Includes:
Minimum six years Catering Sales experience in a full-service hotel environment with proven success Certified Meeting Planner, Certified Professional in Catering and Events, or similar Designation strongly preferred Extensive knowledge of all hotel support departments Delphi experience preferred Diagram Writing Software experience, such as Social Tables, preferred Property Management System knowledge preferred Proficient in Microsoft Office Suite Able to work a flexible schedule including weekends and holidays What We Offer:
This is a bonus eligible position Competitive health & wellness benefits, 401(K) & company match Hybrid remote-eligible work policy Paid Sick Days, Vacation, and Holidays Training & Development opportunities, career growth Tuition Reimbursement Employee Hotel Rates Other discounts and more Reports to:
Director of Meetings & Events Recommended Skills Billing Catering Activity And Reception Organisation Communication Finance Forecasting Interpersonal Skills Estimated Salary: $20 to $28 per hour based on qualifications.
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